Cruise Planners Website Review & Ratings + Cruise Planners Coupons
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Cruise Planners Website Review & Ratings + Cruise Planners Coupons

Cruise Planners : Products & Services

Cruiseplanners is a vacation packaging company offering specialized cruises.  Customers have the option of doing individual, family, or group vacations; weddings; honeymoons, and other celebrations.  This company also offers a travel agent franchising opportunity for those who would like to make money offering cruise packages.  This is also how the company is able to provide services from regional contact agents to their customers.

Cruise Planners : Company Background

Cruiseplanners.com was created in 1996 by Brian Shultz.  Michelle Fee is a co-founder and CEO of the parent company. The corporate headquarters is located in Coral Springs, Florida. The company primarily uses independent franchise owners to conduct business, giving the Cruise Planners business a national presence with regional and local agencies across the United States. 

Cruise Planners : Customer Feedback & Reviews

There are some mixed reviews of the company as a franchising opportunity.  Some of the participants complain of not being able to make any money at all, but there were other remarks that gave advice on how to benefit from the training the parent company provides. Another complaint was extensive concerning customer dissatisfaction and franchising concerns.   Because this is a franchising opportunity, complaints about the website would not be particularly found.  One would have to investigate individual franchise owners to see if there are any positive or negative consumer feedback. Most available feedback concerns franchise owner reviews and complaints.

Cruise Planners : Business Credibility & Trustworthiness

Currently,  the parent cruiseplanners.com site has no Better Business Bureau accreditation, and there is no review of the business posted on the BBB site. However, some of its franchise owners  have reviews and accreditation filed with the BBB. According to Biz  Quest, Cruise Planners ranks high on Entrepreneur Magazine's  2012 Top Franchise List.  Award information can be found on their website.

Cruise Planners : Website Popularity & Google Ranking

Cruiseplanners.com has moderate website popularity. According to compete.com, cruiseplanners.com receives 3924 unique monthly visitors.  Google PageRank gives the site a  4/10 rating. Alexa reports that cruiseplanners.com has 368 links to its site from other web pages. The site is considered to be highly popular among site users in the US.

Cruise Planners : Social Media Presence

Cruiseplanners has a blog but no RSS feed link. They have a Facebook page with 1222 page likes and is updated every week.  They have a Twitter account with 1907 tweets and    1738 followers. The account is updated daily. They have a Google+ account  that has been shared 178   times and has 171  followers.  It has not been updated lately. The site has been referenced twice on Delicious.com.

Cruise Planners : Website Security & Safety

Google Safe Browsing gives the site an overall positive rating with no infectious or malicious items present. Webstats gives the site a 100% safety rating based on the combined data from AVG Antivirus, Google Safe Browsing, WOT Rating, Site Advisor, and Child Safety. Because customers have to contact a regional franchise agent to purchase their cruise package, it is unclear whether the site uses a secure (https://) connection. 

Cruise Planners : Pricing & Packages

Completely  Packaged  vacations prices vary. Group packages start as low as $795. Wedding Packages (to have wedding performed plus honeymoon) start at $995, and ultimate romance packages start at $1995.  Celebratory Packages start at $795. Franchise opportunities costs $10,000 and the franchising fee is 1995, but this information is not explicitly stated in plain view on the website.

Cruise Planners : Shipping Rates & Policies

Shipping does not apply to this company.

Cruise Planners : Payment Methods Accepted

Because payment information is handled through regional or local agents, it is left up to the individual franchise owner as to how the owner will accept payments from the clients. This means the franchise owners' ability to accept traditional and alternative payment methods will be determined largely by their willingness to invest in a variety of merchant methods.

Cruise Planners : Returns, Refunds & Exchange Policy

Cruiseplanners.com waives responsibility for the accuracy of the cruise information. Because the cruise ad information is provided by third parties, cruiseplanners.com refuses to be liable for misleading statements, errors, or omissions in their ads. Any issues concerning  refunds has to be handled by the third party provider of the package the consumer purchased.

Cruise Planners : Product images & screenshots
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